Our story began in 2009, beginning as a local business who measured and fitted glass kitchen splashbacks only.
We found that there was a very serious issue communicating with the glass industry, the majority of glass suppliers simply did
not wish to deal with the public. Our vision was to be a direct interface with the public allowing customers to call or email us
and our mission statement was to ensure every customer got a reply within hours of contacting us. We now have a dedicated call centre
to deal with the large volume of enquiries we receive.
Something else the glass industry was good at not doing was letting the customer know just how easy it actually is to measure and fit glass
splashbacks themselves. So, in 2010 we launched our first retail website- glasssplashbacks.com- this website began as a how to website with
easy to follow tutorials telling people how to measure and fit glass splashbacks. The demand for knowledge was strong, but the demand for
transparent pricing was even stronger. As a result, we added instant prices and the option to order glass splashbacks online...instantly!
Another part of our mission statement is creating jobs in the UK, we do not buy any products in from outside the UK and as we grow we continue
to employ staff in a growing number of locations across the UK. As a direct result of course, the services we use to get the products to you also
grow. Paint suppliers, couriers, printers, packaging companies etc. have all had to take on additional staff to help get your UK manufactured product
Although our main focus is on helping
you to measure and fit your own splashbacks we do offer a bespoke option if you
can supply us with a template of your splashback or even send us a drawing
detailing your measurements. For details on how to do this,
and if you have other queries,
please contact us using our "Contact Us" form.
Main distribution Depot and contact centre
Ember Glass Ltd.
31/32 Bloomfield Commercial Center